Common situations
Section titled “Common situations”| What you see | Possible reason | Next step |
|---|---|---|
| The app is missing from the workspace | You have not been granted access | Contact the app owner or organization administrator |
| Access denied after sign-in | You used a different account from the one that was granted access | Switch to the invited account |
| The app worked before but no longer does | Your access, membership, or organization changed | Ask an administrator to confirm your membership |
| Only some features are unavailable | Your app role does not include them | Contact the app’s access administrator |
Who manages access
Section titled “Who manages access”Single sign-on confirms your identity. The target app or your organization administrator usually decides whether you can enter the app and what content you can see.